South Pacific Hoki
In stock
Shipping Policy
Welcome to Astron Pet! We are committed to ensuring a smooth and timely delivery for all your purchases. Here's what you need to know about our shipping policy:
In-Stock Items:
For items that are in stock and ready to ship, we ensure a swift processing time. Your orders will be processed and dispatched within 3 business days. This quick turnaround time means you can expect your purchases to be on their way to you without unnecessary delays.
Pre-Order Items:
For items available on pre-order, the estimated delivery time is between 2 to 4 weeks. This timeframe largely depends on how quickly our vendors process and dispatch our orders. We strive to expedite this process and keep you informed every step of the way. Pre-Order Items are not eligible for cancellation.
Custom-Made Items:
Custom-made products require special attention and craftsmanship. For these items, please allow a delivery timeframe of approximately 4 to 8 weeks. This period allows our artisans to meticulously craft and perfect your custom orders to meet our high-quality standards.
We will dispatch your entire order once all the items you have ordered are available. In the event that your order includes pre-order items and in-stock items, kindly consider placing two separate orders if you require expedited delivery.
Shipping Rates
Domestic Shipping rates are given based on distance from our warehouse regardless of package weight and dimensions. It will be quoted at the check-out page.
We offer free shipping on all domestic orders over $125.
Delivery Time
Standard shipping is via UPS or USPS and will be received within 5-10 business days. You will receive a shipping notification email with the carrier and tracking number. Delivery time does not include weekends or Holidays.
Lost Package
Our liability for lost packages is limited to circumstances where an incorrect shipping address is entered by our staff. In instances where the incorrect address, including but not limited to an erroneous apartment number, is provided by the customer, we bear no responsibility for the resultant loss.
Once a package is accepted by the post office, the control over its transit is entirely in the hands of the shipping carriers, and we have no influence over the package's journey thereafter. Should a package be marked as "Delivered" by the carrier but is reported as not received by the customer, it is the customer's responsibility to initiate direct contact with the shipping carrier to resolve the issue. We are not obligated to intervene in such cases.
International Shipping
We are pleased to offer international shipping for non-food items to customers worldwide. Please note that all international shipping fees are the responsibility of the customer. Additionally, any customs duties or taxes incurred are also the customer’s responsibility; these should not be the basis for rejecting packages.
Shipping times may vary significantly depending on the carrier chosen, as we prioritize the most economical shipping methods. This may result in longer delivery times than anticipated. We encourage you to consider these factors carefully before placing your international order. Thank you for your understanding!
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Fish is a great addition to your dog’s diet -and thanks to Gourmate the only fishy fingers are the ones in the packet!
Our South Pacific Hoki is made from real fish fillet - not reconstituted - which we freeze dry to lock in essential nutrients along with the very best taste and texture.
It's packed with lean protein and omega-3s, and we leave the skin on for bonus marine collagen.
Did we mention this is o-fish-ally delicious?
45g Net
- Polyunsaturated omega-3 long-chain fatty acids support skin and coat, joints and healing, as well as heart and eye health
- Marine fish skin is a great source of collagen, which contributes to the strength and elasticity of skin and connective tissue
- A single ingredient fish treat suitable for most hypoallergenic diets
- No additives or preservatives. Gluten free, dairy free, and grain free dog treats
At Gourmate Pet Treat Co. our products are always proudly made in Aotearoa with human food grade ingredients and processing for absolute best quality.
Ingredients:
- 100% Hoki - that's all
Feeding
- Pet treats are intended for supplement feeding only. We recommend 1-2 South Pacific Hoki sticks per day as a treat or meal addition.
- Freeze-drying removes the moisture from raw food to preserve it. If you are including Gourmate Alpine Freshwater Salmon as part of your dog's BARF or raw fed diet please remember that our treats weigh less than their fresh equivalent
- Not for human consumption. Sorry
Our packaging is soft plastic recyclable in New Zealand and elsewhere.